Privacy Policy
Personal Data Protection Act (PDPA) Compliance
Last Updated: April 15, 2026
1. Introduction
Jacin Learning Center ("we," "us," "our") is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, register for courses, or use our services.
2. Personal Data We Collect
Information You Provide:
- Full name
- Email address
- Phone number
- NRIC/FIN number (for certification purposes only)
- Company name and position (if applicable)
- Course preferences and registration details
Information Collected Automatically:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Cookies (see Cookie Policy below)
3. How We Use Your Personal Data
Course Administration:
- Processing course registrations and payments
- Issuing certificates and credentials
- Scheduling classes and sending updates
- Providing course materials and assessments
Communication:
- Responding to your enquiries
- Sending course confirmations and important notices
- Providing customer support
Marketing (with your consent):
- Sending information about new courses
- Sharing promotional offers and updates
- Sending newsletters
You can opt-out of marketing communications at any time.
Legal Compliance:
- Complying with SFA, SSG, and regulatory requirements
- Maintaining records as required by law
- Preventing fraud and ensuring security
4. Who We Share Your Data With
We do NOT sell your personal data to third parties.
We may share your personal data with:
Government Agencies (as required by law):
- Singapore Food Agency (SFA) - for food safety certifications
- SkillsFuture Singapore (SSG) - for subsidy claims
- Other regulatory bodies as required
Service Providers:
- Payment processors (for secure transactions)
- Email service providers (for communications)
- Cloud storage providers (for data backup)
5. Data Retention
We retain your personal data for:
- Course records: 7 years (as required by law)
- Marketing data: Until you opt-out
- General enquiries: 2 years
After the retention period, we will securely delete or anonymize your data.
6. Your Rights Under PDPA
You have the right to:
Access
Request a copy of your personal data
Correction
Request correction of inaccurate data
Withdraw Consent
Opt-out of marketing communications
Deletion
Request deletion of your data (subject to legal requirements)
7. Data Security
We implement appropriate security measures to protect your personal data:
- Secure servers with SSL encryption
- Access controls and authentication
- Regular security audits
- Employee training on data protection
- Secure backup systems
However, no internet transmission is 100% secure. We cannot guarantee absolute security.
8. Cookies
We use cookies to:
- Remember your preferences
- Analyze website traffic (Google Analytics)
- Improve user experience
You can disable cookies in your browser settings. However, some website features may not function properly.
9. Contact Us
Data Protection Officer
Jacin Learning Center
Email: [email protected]
Phone: +65 8036 1025
Address: 21 Bukit Batok Crescent, Wcega Tower, #27-83, Singapore 658065
UEN: 201011781M
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date. Material changes will be notified via email if you're registered with us.
11. Consent
By using our website and services, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described above.